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  • Customers like
    • Being able to get financed with damaged credit 2
    • That i was able to be financed 2
    • That they approved me for financng with a low credit score 2
  • Customers don't like
    • Awful customer service 7
    • Horrible customer service 6
    • Price increased for their profit 3

Take public transportation in the event that you want to deal with Credit Acceptance it's totally a no no they're totally predatory had a loan with them for five years got to the fourth year paid totally on time they repo the car got the car back made me pay three times as much to keep the car bad bad decision to purchase this vehicle not only that The dealership was on the news for predatory actions of selling cars that will beat up and just painted over that had undercarriage damage and so forth don't ever sign on the dotted line with... Read more

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A few years back I least a 2005 Chevy equinox. The guys never used my warranty to fix it and never fixed my suv at all Add comment

I BOUGHT A 2005 CHRYSLER PACIFICA FROM MICHIGAN AUTO SALES ON CEASER CHAVEZ AVE IN PONTIAC MI BACK SEP 2015 SINCE THEN MY CAR HAS BEEN IN THE AUTO REPAIR SHOP 7 OR 8 TIMES ,I HAVE BEEN WITHOUT A CAR FOR WEEKS NOW BECAUSE THE ENGINE IS BLOWN ,THE GARBAGE AUTO WARRENTY COMPANY THAT I WAS FORCED TO GET IF I WANTED THIS CAR WAS SUPERIOR AUTO WARRENTY THAT CREDIT ACCEPTANCE FORCES U TO HAVE .NOW I HAVE TO PAY THE AUTO REPAIR SHOP 500 MORE DOLLARS TO HAVE THEM TEAR THE ENGINE DOWN BEFORE THEY WILL AGREE TO PAY FOR A ENGINE HOW THE *** DO I HAVE A... Read more

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The only people who have no problems with this company are those who have never dealt with them. Their representatives are rude and less than helpful! They refuse payments and then consider it your problem. I would not recommend this company to anyone! You are better off going to a BuyHere,PayHere place or any dealership that desls with another finance company. They are awful!!!! If you have any problems, they are not going to help you whatsoever! I called on a Monday asking to make a payment for Friday on my balance due...less than 2... Read more

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The superior pro plan sucks they dont help at all my engine went out and they found all kinds of reasons not to pay DONT DO IT LEAVE THEM ALONE Add comment

Having bad credit isn't a crime - but predatory lending practices SHOULD be. I became seriously ill and had to stop working in a very well paying career for almost 7 years. During that time, my credit suffered badly. THAT DOESN'T MAKE ME A BAD PERSON. I needed a car and got one through Credit Acceptance also. And guess what - MY car broke down on the way home from the dealership TOO!! You have SEVEN DAYS to return a car with no questions asked - so I made them send a tow truck to pick up their car. I picked out a different car and in the two... Read more

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Review about Credit Acceptance Corporation Car Loan from Saint Paul, Minnesota
1 of 2

Bought a truck airbase auto Jacksonville price on add showed 6800.00 and when contract came in credit acceptance showed 10950.00 called car lot they said they didn't do credit acceptance did air base auto Jacksonville Arkansas lies as well credit acceptance don't trust neither plus truck broke down no help with repairs next day so walk away they will take ur money and laugh Read more

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When I got my loan...I have never paid the actual payment ...I've paid for three yrs..from $33 to $250 over the payment ...on my fourth payment , I had paid enough extra to make a payment...I had property taxes, called them...and the girl told me I could use those funds and resume my monthly the following month...my credit report is all up to date...and shows that one month as unknown. Until this month, I'd never paid the base amount.. I'd paid nearly $1600+ extra to pay my loan off early...but it has grown...to where they say I still owe... Read more

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I had the worst experience with this company and they are all in cahoots with each other. I am w/o. Car for Once but twice for almost 20 something days. They gave me the run around and did know who was going to pay for the work. I rented a car for a couple of days which led to 18 days. 1100.00 I was told by the parts supplier tha he would pay for it. He got mad change his mind. So now I was stuck with the bill and portion of car getting out of the shop..... Really frustrated right now. All they told were lies.From the management to the... Read more

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Back in 2015, I separated from husband and knew that I could no longer afford the second car we had gotten. I really didn't want to give up my car, but there was no other option in my situation. I called Credit Acceptance and they told me someone would call me before the pickup and no one did of course. They picked up my car the same day of me getting off the phone with the rep. I tried to get my things, but never got assistance from the towing company. I was sent a letter saying they would auction off the car and send me the bill for... Read more

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