Credit Acceptance Corporation Complaints and Reviews

1.9
  • That i was able to be financed1 votes
  • With a lower credit score1 votes
  • Horrible customer service3 votes
  • Awful customer service2 votes
  • Dont care what thier money buys1 votes
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My car note was due on April 24th and on April 19th they shut my car down after I talked to them twice the day before Add comment

  • Apr 18
  • Auto Financing
  • Discovery Bay, California
  • Car Loan
  • 61
  • REVIEW RATING 3/5

This company is horrible!!!!! My payment date is every 1st. I would call in every month to make arrangements for mid month because if bills. I signed up for auto pay and scheduled payment Every 18. They made me believe I could pick the date when I would call in and they would offer this service. So I decided to try it. Well April 16 while I was at work my car was repossessed. I got a email from... Read more

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This is the worst company I've had to deal with ..customer service sucks they are very rude ! I will never go tru or suggest this company to anyone! Add comment

  • Apr 14
  • Auto Financing
  • Mount Orab, Ohio
  • Car Title
  • 45
  • REVIEW RATING 4/5

I bough a 2004 Chrysler Pacifica in December of 2008. It has been paid off since March of 2012. I still to this day have not recieved my title and I am unable to sell or dispose of the car. I recently checked my credit and it shows THREE YEARS of deliquent payments of 408.00! That wasn't even a payment amount. I have never gotten anything in writing as to why I owe this money or that I even owed... Read more

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  • Mar 21
  • Auto Financing
  • Allegan, Michigan
  • Car Loan
  • 1
  • 1
  • 137
  • REVIEW RATING 4/5

Disappointed with what is being allowed to purchase ( poor selection if any at all) at the dealership. The interest rate is robbery and the added fees ($1,000 extra) to the loan are rediculos. I understand that they deal with folks who have poor credit, but to rip them off is purely dishonest, and no country should allow their citizens to endure such robbery. I cannot wait to refinance for sure.... Read more

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  • Mar 20
  • Auto Financing
  • Cincinnati, Ohio
  • Car Financing
  • 1
  • 1
  • 123
  • REVIEW RATING 4/5

I was forced to use them because my car was dead and I needed a new one immediately. First they forced the dealer to increase price of car by $3000 so they got their desired profits. That increased my payment by $100 a month from $150 to 250. They call multiple times a day, they are only available limited hours, and you must call them for any transaction. They have NO online access to your... Read more

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Worst customer service ever.. To make payments via online or over the phone the fees are so high.... Try not to get a car loan through them EVER... I will also make a complaint on BBB Add comment

I brought a car from golf cart of Bryant ark . it was with CAC the dealer mested up the title and the contract the down payment and the contract price was put all wrong . now I have 3 contracts with 3 defrent payments and CAC now about it. All they want is there money . me and wife or on disabled .CAC don't care.v Add comment

  • Mar 05
  • Auto Financing
  • Car Loan
  • 1
  • 1
  • 116
  • REVIEW RATING 4/5

When i called them to let them know i had to fix my vehicle and it costed me 600.00 and i called them to see what they could do for me and they were rude demanding me to send them my social security check and pay for the months that i didnt pay and they didnt want to work with me . I mean they crack me cause when you call them in the morning time they are very nice and want to work with me but... Read more

Was this review helpful? 1 0

This customer service center must be one of those places who hires thugs and ghetto people to answer the phones. The kind of people who go and hit a blunt in the bathroom on break. Yea these type. They talk to you like your in the hood trying to buy a rock. Will never deal with this hood rat thug company again. Add comment

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