Credit Acceptance Corporation Complaints and Reviews

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  • Customers like
    • That i was able to be financed1
    • With a lower credit score1
  • Customers don't like
    • Awful customer service3
    • Price increased for their profit3
    • Horrible customer service3

I need someone to get in touch with me about my car I bought from credit acceptance concerning my payments Add comment

  • Jun 24
  • Auto Financing
  • Stuart, Florida
  • Car Financing
  • 22
  • REVIEW RATING 3/5

All I wanted to do is change my bank account information so that my payments can be directly withdrawn from the correct bank account. All I get is rude people that cant seem to take care of this simple task. I've called three times now and been on hold for 20+ minutes each time and still have not got this completed. Not even sure how I ended up with this company financing for car. I took delivery... Read more

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  • Jun 09
  • Auto Financing
  • San Diego, California
  • Car Loan
  • 140
  • REVIEW RATING 4/5

I only went through them because I had no credit and it was the only place that would finance me. I thought it was a great deal. Until i ended up buying a vehicle from a shop. it was priced at $5500 and i ended up paying 12,000 for it. Not too long after my transmission was getting stuck and i had to take it to the transmission shop. Also when i got the car the sellers failed to realize that the... Read more

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  • Jun 07
  • Auto Financing
  • Pearl, Mississippi
  • Car Loan
  • 98
  • REVIEW RATING 4/5

I Purchased 2003 Chevrolet Suburban in February 2011 from Extreme Auto World of Pearl, MS. Due to a poor credit history; I was financed through Credit Acceptance Corporation at 17.9%. I had a $4500.00 down payment. The price of the vehicle was $12945.25 and the total sales price turned out to be $21,692.42. I was repossessed in September 2013 with a balanced owed of $3600.00. My payments were... Read more

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  • May 06
  • Auto Financing
  • Birmingham, Michigan
  • 2001 Lincoln Ls
  • 241
  • REVIEW RATING 4/5

I purchased a 2001 Lincoln ls from them, after 3 years and paying ridiculous car payments, I had them pick it up, in the process the tow truck driver dropped the car twice, resulting in the tow chains digging into the back bumper, an hour later he decides to call a flatbed. 44 days later I receive a phone call asking where the vehicle was at, I told them it was picked up and that it was equipped... Read more

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  • May 05
  • Auto Financing
  • Winnsboro, Louisiana
  • Car Loan
  • 102
  • REVIEW RATING 3/5

Made a payment was never credited to account traded in car now they say I owe money that the car dealership didn't pay in full. They also set my account up for an extension that I never asked for now they are saying that the amount was credited to account. This place is a scam. And will be turned in to bbb thinking about contacting lawyer. I'm not *** like they think. I have all my paper work. Do... Read more

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  • May 01
  • Auto Financing
  • Richmond, Virginia
  • Car
  • 119
  • REVIEW RATING 3/5

bought a car not even 2 weeks of having it the transmission went i had warranty they refuse to pay it so i called these rude people and let them know what happened well they said corporate would look into it yea right i bought it on the 6th of april on the 17th is was in the shop they called me on the 30th to ask how the truck was doing well hello its still waiting for you to go pick it up cuz im... Read more

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My car note was due on April 24th and on April 19th they shut my car down after I talked to them twice the day before Add comment

  • Apr 18
  • Auto Financing
  • Discovery Bay, California
  • Car Loan
  • 207
  • REVIEW RATING 4/5

This company is horrible!!!!! My payment date is every 1st. I would call in every month to make arrangements for mid month because if bills. I signed up for auto pay and scheduled payment Every 18. They made me believe I could pick the date when I would call in and they would offer this service. So I decided to try it. Well April 16 while I was at work my car was repossessed. I got a email from... Read more

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