Credit Acceptance CorporationComplaints and Reviews

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  • Customers like
    • That they approved me for financng with a low credit score 1
    • That when they disabled your ignition i could override it lol 1
    • With a lower credit score 1
  • Customers don't like
    • Horrible customer service 6
    • Awful customer service 6
    • Price increased for their profit 3

They sued me for a car that i couldnt drive that i told the. To come get due to all the issues it was having as soon as i got the car it burnes through fire harness me and kids could have died stuck out of town on side of road and i got sued with a judgement i think thats pretty messsd up Add comment

I have been without a car for 5 weeks now because they take their good ole time and work when they want. They will not rush anything. Took my car to a shop and it sat for 2 weeks before someone even came out to look at it. then another week before the would send the approval for the shop to begin repairs. They are the worst. I pay extra for this and have to go so long before even getting answers... Read more

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I have had my truck with water getting in from the block. The dealer has identified that the block internal is letting coolant in. I am getting the run around with this insurance I purchased in good faith. Money is accruing and I am losing money due to this insurance that I have purchased. I am in need of help to address this issue. The insurance is a scam and I have reached a point to obtain a ... Read more

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I am a senior on Social Security. In 2013 I purchased a $10,000; 10 year old car with a loan from Credit Acceptance. I swear I signed for a finance charge of 8 percent. This has somehow jumped to 18 percent! They call my phone every half hour from 7am till 10pm most days to harass me. I have already paid back the cost of the car. What I owe now is strictly finance charges adding up to half... Read more

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I had used credit acceptance for an auto loan. My monthly payment was 397.00. they never informed me that there was a problem with the loan. My bank statements show that I am up to date. But they said I have late payment charges,and they reposed the vehicle. they took the vehicle over $125.00 in late payment charges. I wAS NEVER INFORMED OF ANY PROBLEMS WITH THE LOAN.NEVER RECIEVED ANY NOTICE... Read more

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I purchased a car from a dealership that used CA for the finance. Has been the worse mistake. I did fall behind at one point by 2 months and of course they repoed the car. I paid the $680 to reclaim the car. I then called to set my payments up by-weekly so it was easier for me to handle. I was told it was all set up and my first bi-weekly payment would be that Friday. Friday came and went with no... Read more

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17 years after the last time I had any business with CAC they filed a "cancellation of debt" with the IRS for my loan account. Now I am being audited and fined by the IRS for false reporting on my taxes. 17 years people. Statute of limitations on debt in my state is 6 years. These weasels will *** any way they can. I have now filed complaints against them with the FTC and the BBB. Next stop is a... Read more

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I know i was a month behind on my payments but only owed 2 payments my truck got repoed on 21 dec i called and made arrangement with rep he said he would put a stop to my truck going to auction if i promised to make 2 payments 250 on dec 30 i sent money order on the 24 and sent 362.07 by the 5 of jan he would release my truck to me. i sent that money order on the 29 of dec plenty of time for them... Read more

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I AM NOT GOING TO GO INTO PARTICULARS HERE. I NEED EVERYONE WHO POSTED HERE AND FUTURE POSTERS TO EMAIL ME TO BEGIN AN INVESTIGATION TO SHUT CA DOWN FOR GOOD! THEY ARE CLEARLY SCAM ARTISTS THAT ARE ALLOWED TO DO BUSINESS BECAUSE THEY PAY THEIR CORP. TAXES ON TIME FROM THE MONEY THEY STEAL FROM YOU AND ME. PLEASE EMAIL ME AT SHUTDOWNCA AT GMAIL DOT COM. WE NEED A SOUND OVERALL STRATEGY, THEN... Read more

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My vehicle was repo, this morning after being 2month behind, C, A, had me on hold for 5 hours, and I paid my 2 payments, & they said they were gonna release my vehicle to me, only problem, the tow company picked up the vehicle, clean the car out of all my belongings, & shipped the car off to the auction, and when I ask the repo company about my belongings, they told me, it's $85.00 for... Read more

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